The Governance Small Print
Atlas & Chilli's Governance brings together the policies & commitments that underpin how this consultancy operates, presented with the transparency expected of a sustainability advisory practice.
Terms & Conditions
Last updated: [22nd June 2026]
Atlas & Chilli provides environmental sustainability and climate-related information (hereafter referred to as ‘sustainability’), advisory services, and resources designed to support organisations in building clarity, capability, and resilience. By using this website or engaging with any Atlas & Chilli services, you agree to the following Terms & Conditions.
1. Who We Are
Atlas & Chilli is an advisory and knowledge-sharing practice based in the United Kingdom. All services and content are provided in accordance with the laws of England and Wales.
2. Use of This Website
All content on this website is for general information only. It is not legal, financial, or regulatory advice. You remain responsible for how you interpret and apply any information you access here. You agree not to copy, reproduce, or distribute any content without written permission.
3. Advisory Nature of Services
Atlas & Chilli provides professional sustainability advisory services for the built environment. This includes 1:1 sessions and digital products designed to support decision making, internal capability, and organisational progress. All advice, tools, and products are provided for general guidance and professional use. They do not constitute legal, financial, or technical engineering advice, and clients remain responsible for decisions made within their own organisation. Sustainability performance, climate risk outcomes, and organisational change are influenced by many external factors — including environmental variability, regulatory shifts, and market conditions.
Therefore:
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No outcome, impact, or future scenario can be guaranteed.
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Atlas & Chilli is not liable if real world events differ from projections, scenarios, or examples discussed.
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Atlas & Chilli accepts no responsibility for implementation outcomes or any consequences arising from the use of its guidance, tools, or products.
Digital products are supplied for individual business use and must not be shared, reproduced, or distributed without written permission.
4. Professional Conduct & Respect
Atlas & Chilli is committed to creating a respectful, safe, and constructive environment.
You agree that:
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All communication — including emails, and 1:1 sessions — must remain professional and non-derogatory.
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Abusive, hostile, or disrespectful behaviour will result in services being paused or terminated. In these circumstances, no refunds will be issued, including for any portion of the service that has not yet been completed.
5. 1:1 sessions
1:1 sessions are collaborative spaces for exploration, clarity, and strategic thinking. The guidance provided is based on the information available at the time of the session. If relevant details are not shared or if new information emerges afterwards, the guidance may no longer be accurate or applicable. They are not therapy, crisis support, or legal advice. You remain responsible for the decisions you make following any session. Atlas & Chilli is not liable for any loss, action, or outcome arising from how you choose to use the insights shared.
6. Professional Indemnity Insurance
Atlas & Chilli maintains appropriate professional indemnity insurance for the advisory services it provides. Details can be supplied upon request.
7. Limitation of Liability
Nothing in these Terms limits liability where it would be unlawful to do so. However, to the fullest extent permitted by law:
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Atlas & Chilli is not liable for indirect, consequential, or financial losses.
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Atlas & Chilli provides advisory services with reasonable skill and care. Decisions and actions taken within your organisation remain your responsibility, including how any guidance is interpreted or implemented. Atlas & Chilli is not liable for outcomes that arise from factors outside its control or from how advice is applied in practice.
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All content is provided “as is” without warranties of accuracy or completeness.
8. External Links
This website may link to third-party sites. Atlas & Chilli is not responsible for their content or policies.
9. Changes to These Terms
These Terms may be updated periodically. Continued use of the site indicates acceptance of any changes.
10. Governing Law
These Terms are governed by the laws of England and Wales.
11. Feedback and Complaints
Atlas & Chilli is committed to delivering work with clarity, integrity, and professional care. If you have feedback or concerns about any aspect of our service, you are encouraged to raise these directly so they can be addressed promptly and constructively. You may submit feedback or a formal complaint using our feedback form. We will acknowledge your complaint within 5 working days and aim to provide a full written response within 20 working days after reviewing the matter in detail. If further time is required due to the complexity of the issue, you will be kept informed. As an independent consultancy operating within an evolving sustainability landscape, all concerns are managed internally. If you remain dissatisfied after our response, you may request a further internal review. Once this review is complete, the internal complaints process will be considered closed. This procedure does not affect your statutory rights, nor your ability to seek independent advice or pursue remedies available under UK law. Professional indemnity insurance is in place to cover the business in the unlikely event of a claim relating to professional negligence.
12. Regulated Topics
Atlas & Chilli provides strategic sustainability consultancy. Most aspects of this work are not subject to statutory regulation. However, certain related areas — for example, financial services topics regulated by the Financial Conduct Authority (FCA), or schemes such as ESOS regulated by the Environment Agency (EA) — may fall under specific regulatory frameworks. Where a piece of work touches on a regulated area, this will be clearly identified, and any advice provided will be limited to general guidance. Atlas & Chilli does not provide regulated financial advice or act as a regulated entity. Clients remain responsible for obtaining any regulated or profession specific advice outside the scope of Atlas & Chilli’s sustainability related technical expertise, such as legal, financial, or statutory compliance advice
Privacy Policy
Last updated: [31st January 2026]
Atlas & Chilli respects your privacy and is committed to protecting your personal data. This policy explains what information is collected, how it is used, and your rights under UK GDPR.
1. What Data Is Collected
Depending on how you interact with the site, Atlas & Chilli may collect:
• Name and email address (e.g., contact forms)
• Messages you send
• Analytics data (e.g., page views, device type, time on site)
• Cookies (see Cookie Policy)
2. How Your Data Is Used
Your data may be used to:
• Respond to enquiries
• Provide services you request
• Improve website performance
3. Legal Basis for Processing
Atlas & Chilli processes personal data under the following lawful bases:
• Legitimate interest (e.g., improving the website)
• Contract (e.g., when you become a client)
4. Data Sharing
Atlas & Chilli does not sell your data. Data may be processed by trusted providers such as:
• Wix (website hosting)
• Email service providers
• Analytics tools
These providers comply with relevant data‑protection standards. Atlas & Chilli processes and stores personal data in accordance with UK GDPR and the Data Protection Act 2018. Personal data is retained only for as long as necessary to deliver services, meet legal obligations (such as tax and accounting requirements), or resolve any disputes. After this period, data is securely deleted or anonymised.
5. Data Storage & Security
Your data is stored securely using appropriate technical and organisational measures. Access is limited to those who need it to deliver services or operate the website.
6. Your Rights
You have the right to:
• Access your data
• Correct inaccuracies
• Request deletion
• Restrict or object to processing
If you are unhappy with how your data has been handled, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at https://ico.org.uk.
To exercise these rights, contact: [our contact form]
7. Contact
For privacy enquiries: [our feedback form]
Cookies Policy
Last updated: [31st January 2026]
Atlas & Chilli uses cookies to ensure the website functions properly and to understand how visitors use the site.
1. What Cookies Are
Cookies are small text files stored on your device to help websites operate effectively.
2. Types of Cookies Used
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Essential cookies — required for the site to function
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Analytics cookies — help understand how visitors use the site
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Performance cookies — improve speed and usability
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Preference cookies — remember your settings
3. Managing Cookies
You can control or delete cookies through your browser settings. You can also adjust your preferences via the cookie banner.
4. Changes to This Policy
This policy may be updated periodically.
Accessibility Statement
Last updated: [31st January 2026]
Atlas & Chilli is committed to ensuring this website is accessible to as many people as possible.
1. Commitment
The aim is to meet WCAG 2.1 AA standards wherever feasible.
2. Measures Taken
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Clear headings and structure
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Alt text on images
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Keyboard‑friendly navigation
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High‑contrast text
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Responsive design for mobile and desktop
3. Known Limitations
If any accessibility issues are identified, they will be addressed as part of ongoing improvements.
4. Feedback
If you experience any difficulty using this site, please contact: [our feedback form]
Legal Notice
Last updated: [31st January 2026]
Business Details
Atlas & Chilli Sustainability advisory and knowledge‑sharing practice, based in the United Kingdom
Contact
Please use the feedback form
Legal Status
Atlas & Chilli Ltd is a limited company registered in England and Wales.
Professional Indemnity Insurance
Atlas & Chilli maintains professional indemnity insurance appropriate for the advisory services it provides. Details can be supplied upon request.
Regulatory Compliance
Atlas & Chilli complies with the laws of England and Wales.
